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Returns & Refunds policy

Effective From: October, 2026

Sirius Connect LLC, doing business as Sirius Connect, offers a 30-Day Full Refund Guarantee for eligible services.

1. 30-Day Full Refund Guarantee

Clients may request a full refund within 30 calendar days of the original payment date.

If a valid request is submitted within this timeframe, the client will receive a 100% refund of the amount paid.

2. Eligibility

Refunds are applicable when:

  • The request is submitted within 30 days

  • The service has not been fully completed or delivered

  • The request follows this policy guidelines

3. How to Request a Refund

To request a refund, provide:

  • Full name

  • Invoice or order number

  • Email used for purchase

  • Reason for refund request

Submit requests to:

Email: info@siriusconnect.site

4. Refund Processing

Approved refunds will be issued to the original payment method.

Processing time is typically 5–10 business days, depending on your financial institution.

5. Chargebacks

We encourage clients to contact us before initiating any chargeback or dispute to resolve concerns directly.

6. Business Disclosure

Payments may appear as:

  • Sirius Connect LLC

  • Sirius Connect

Both refer to the same legal entity.

7. Contact Information

Email: info@siriusconnect.site
Phone: (469) 616-2627